100% Satisfaction Guarantee

100% Satisfaction Guarantee

Dear Customer,

We are delighted that you chose us to help you uncover your family heritage and coat of arms. Here at My Lineage, we are confident that your expectations will be surpassed with the standard of excellence we deliver. We have a reputation for making the finest family heraldic sets in the world and we are committed to maintaining the highest quality experience for our clients.

We are passionate about our work and we love bringing joy to each one of our customers through the connection we provide to their history. Delivering friendly and attentive customer service is as important to us as creating the absolute highest quality products.

You deserve the very best and that’s what we promise to deliver!

We offer a FULL MONEY BACK GUARANTEE if you are not completely satisfied with your finished My Lineage package.

Why do we offer this guarantee? Because we are certain that you will be as proud of the quality of our research and expert craftsmanship as we are!

Our standard delivery time is normally around 8 -10 weeks from confirmed order – worldwide.

To ensure an excellent interactive experience, we set you up with your own personal online account so you can track the progress of your order, make changes and ask questions. This ensures that you are in total control throughout the entire process.

“You can trust us with your heritage.”

Sincerely,

Anthony Carolan

President